Tenancy Services in London: What’s Included and Why They Matter

Landlords

Posted in May 10 , 2025

Let’s examine tenancy services, how they benefit landlords and tenants, and how service providers can use them to transform their businesses.

What Are Tenancy Services?

Tenancy services follow the tasks and responsibilities defined in the rental agreement made between the landlord and the tenant. Everything related to tenancy, including collecting rent, handling maintenance issues, and making the process smoother, is involved. In London, the legal requirements are strict, and it takes a professional service to ensure that both parties stay on track.

What’s Included in Tenancy Services?

Tenancy services are different for every landlord as per the nature, however, most of the services include the following important steps:

1. Tenant Referencing and Right to Rent Checks

Ensure the tenant is suitable before a tenancy starts. This usually involves checking their identity, income, credit history, and previous landlord references. In the UK, landlords are also legally required to carry out Right to Rent checks, which confirm that the tenant has the legal right to live in the country. Failing to do this properly can lead to heavy fines.

2. Tenancy Agreement Setup

A tenancy agreement is a legal contract between the landlord and the tenant. It outlines key details like the rent amount, deposit, length of tenancy, and both parties’ responsibilities. Good tenancy services ensure the agreement is written, fair, and in line with current housing laws, such as the Housing Act and recent Renters’ Reform Bill updates.

3. Deposit Collection and Protection

The deposits should be placed within the government-approved tenancy protection (TDP) scheme within 30 days of receipt. Estate agents like Cribs Estates manage these processes efficiently whilst providing all required documents and addressing rent or deposit-related issues.

4. Inventory and Check-In Reports

When the tenants move in, a complete inventory, which involves the items in the property and their condition, needs to be considered. The tenancy services include check-in reports, photos, and written conditions. By doing all this, the landlords and tenants are protected in case of any future disputes.

5. Ongoing Property Management

Another role of the tenancy services is to take care of your property matters. It can be anything related to rent collection, repair and maintenance, legal council notices, inspections, and all tenant communications. Landlords who live away from their homes can easily track and manage issues through estate agents.

6. End of Tenancy Process

When the tenancy ends, tenancy services handle the check-out inspection, assess the property condition, settle any deposit disputes, and ensure a smooth move-out. This helps avoid stress and prevents delays for both sides.

Why Tenancy Services Matter

Tenancy services offer more than management; they offer peace of mind. Landlords who want to reduce risks, save time, and ensure they are compliant with laws often use these services to get fast responses to issues without their involvement.

The rental market is already competitive, and mistakes can further minimise the chances of getting properties listed. Failing to meet requirements like issuing a gas safety certificate, serving notices, and protecting deposits can lead to legal action. These services make the process more efficient and safe for landlords, whether new or seasoned in the market.

Are Tenancy Services Only for Landlords?

No. While many tenancy services are designed to support landlords, they also benefit tenants. A well-managed tenancy means tenants can expect better communication, faster repairs, and proper handling of legal documents. Since everything is properly documented, disputes over things like deposits or repairs are also less likely.

Tenants renting through professional agencies with strong tenancy services often report a better overall experience than those dealing directly with individual landlords who may not follow best practices.

Tenancy Services and Legal Compliance

The UK government regularly updates its regulations regarding renting. Recent changes to EPC rules, such as introducing smoke and carbon monoxide alarms, and the Renters’ Reform Bill have introduced new landlord requirements. Keeping up with these changes can be difficult, especially if you own multiple properties or work full-time.

Tenancy services ensure all legal requirements are followed. This includes serving correct notices, renewing safety certificates, and protecting landlord and tenant interests. Having professionals manage this side of renting gives everyone peace of mind.

How Cribs Estates Can Help

Cribs Estates offers reliable and comprehensive tenancy services for landlords and tenants across London. From finding the right tenant and setting up a secure agreement, to managing rent, repairs, and legal checks, we take care of everything so you don’t have to worry.

Our team stays current with all legal changes, ensuring your tenancy stays compliant at every stage. Whether you're a landlord looking for hands-free property management or a tenant seeking a well-managed home, Cribs Estates is here to support you.

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Tenancy Services in London: What’s Included and Why They Matter

Thinking about renting your property in London as a landlord or tenant can quickly become stressful if not managed properly. There are plenty of legal requirements and maintenance rules that require dedicated attention. In such cases, tenancy services help organise and handle complaints. But what is the role of the service provided for tenants, and are they needed in the London rental market?Let’s examine tenancy services, how they benefit landlords and tenants, and how service providers can use them to transform their businesses. What Are Tenancy Services?Tenancy services follow the tasks and responsibilities defined in the rental agreement made between the landlord and the tenant. Everything related to tenancy, including collecting rent, handling maintenance issues, and making the process smoother, is involved. In London, the legal requirements are strict, and it takes a professional service to ensure that both parties stay on track. What’s Included in Tenancy Services?Tenancy services are different for every landlord as per the nature, however, most of the services include the following important steps:1. Tenant Referencing and Right to Rent ChecksEnsure the tenant is suitable before a tenancy starts. This usually involves checking their identity, income, credit history, and previous landlord references. In the UK, landlords are also legally required to carry out Right to Rent checks, which confirm that the tenant has the legal right to live in the country. Failing to do this properly can lead to heavy fines.2. Tenancy Agreement SetupA tenancy agreement is a legal contract between the landlord and the tenant. It outlines key details like the rent amount, deposit, length of tenancy, and both parties’ responsibilities. Good tenancy services ensure the agreement is written, fair, and in line with current housing laws, such as the Housing Act and recent Renters’ Reform Bill updates.3. Deposit Collection and ProtectionThe deposits should be placed within the government-approved tenancy protection (TDP) scheme within 30 days of receipt. Estate agents like Cribs Estates manage these processes efficiently whilst providing all required documents and addressing rent or deposit-related issues. 4. Inventory and Check-In ReportsWhen the tenants move in, a complete inventory, which involves the items in the property and their condition, needs to be considered. The tenancy services include check-in reports, photos, and written conditions. By doing all this, the landlords and tenants are protected in case of any future disputes. 5. Ongoing Property ManagementAnother role of the tenancy services is to take care of your property matters. It can be anything related to rent collection, repair and maintenance, legal council notices, inspections, and all tenant communications. Landlords who live away from their homes can easily track and manage issues through estate agents. Read More: https://propertymanagementlondon.uk/6. End of Tenancy ProcessWhen the tenancy ends, tenancy services handle the check-out inspection, assess the property condition, settle any deposit disputes, and ensure a smooth move-out. This helps avoid stress and prevents delays for both sides.Why Tenancy Services MatterTenancy services offer more than management; they offer peace of mind. Landlords who want to reduce risks, save time, and ensure they are compliant with laws often use these services to get fast responses to issues without their involvement.The rental market is already competitive, and mistakes can further minimise the chances of getting properties listed. Failing to meet requirements like issuing a gas safety certificate, serving notices, and protecting deposits can lead to legal action. These services make the process more efficient and safe for landlords, whether new or seasoned in the market. Are Tenancy Services Only for Landlords?No. While many tenancy services are designed to support landlords, they also benefit tenants. A well-managed tenancy means tenants can expect better communication, faster repairs, and proper handling of legal documents. Since everything is properly documented, disputes over things like deposits or repairs are also less likely.Tenants renting through professional agencies with strong tenancy services often report a better overall experience than those dealing directly with individual landlords who may not follow best practices.Tenancy Services and Legal ComplianceThe UK government regularly updates its regulations regarding renting. Recent changes to EPC rules, such as introducing smoke and carbon monoxide alarms, and the Renters’ Reform Bill have introduced new landlord requirements. Keeping up with these changes can be difficult, especially if you own multiple properties or work full-time.Tenancy services ensure all legal requirements are followed. This includes serving correct notices, renewing safety certificates, and protecting landlord and tenant interests. Having professionals manage this side of renting gives everyone peace of mind.How Cribs Estates Can HelpCribs Estates offers reliable and comprehensive tenancy services for landlords and tenants across London. From finding the right tenant and setting up a secure agreement, to managing rent, repairs, and legal checks, we take care of everything so you don’t have to worry.Our team stays current with all legal changes, ensuring your tenancy stays compliant at every stage. Whether you're a landlord looking for hands-free property management or a tenant seeking a well-managed home, Cribs Estates is here to support you.

Can I Sublet My Rental Property? A Simple Guide for UK Renters

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This arrangement can work well if done properly, but problems can arise if it breaks the terms of your tenancy agreement or if you don't have permission from your landlord.Do I Need Permission to Sublet?In most cases, yes, you must get written permission from your landlord before sub letting. Many tenancy agreements clearly state that sub letting is not allowed or that it requires the landlord’s consent. One of the most common used agreements like Assured Shorthold Tenancies defines the UK rental market. Even if the agreement does not mentions the subletting, it is required that you ask from the landlord before making a move. Any move where subletting is done without the permission will result in breach of tenancy and could lead to the eviction or even a legal action. However, if your landlord agrees to sublet, you need to ask for permission so that you have a protection if there is any disagreement later. What If I’m a Council or Housing Association Tenant?Landlords who are living within the housing association properties or council houses may need to follow even strict rules. If they sublet the home without any permission, it will result in breach and charged as a criminal offence as per the social housing fraud act of 2013. This law was made to prevent poeple from making any illegal profits by renting thier houses to others. In cases where anyone is found guilty will lead to fine and prison, so it is the responsibility of both parties to check this point before subletting. What Are the Risks of Sub Letting Without Permission?Sub letting without permission can lead to serious consequences. Your landlord can serve you notice, often under Section 8 of the Housing Act, for breaching your tenancy terms. If successful, the court may order you to leave the property.Also, you may find it difficult to deal with the sub tenant if they stop paying rent or damage the property. Since you are acting as their landlord, you are legally responsible for collecting rent and maintaining the terms of their tenancy. If things go wrong, the original landlord will still hold you accountable.Some tenants also risk losing their deposit if the landlord finds out and ends the agreement early due to sub letting.What About Sub Letting Just One Room?Sub letting one room instead of the whole property may seem harmless, especially if you're still living there. However, the same rules apply. You still need the landlord’s written permission, and you should check if this changes the legal nature of the tenancy.In some cases, having someone live with you might make them a lodger rather than a sub tenant. A lodger shares the home with the main tenant or homeowner and often uses shared areas like the kitchen and bathroom. 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If you’re unsure about your rights or next steps, get in touch with Cribs Estates today, we’re here to help you stay compliant and confident in your rental decisions.Read More: Does a Landlord Pay Council Tax?

What Is a Buy to Let Mortgage?

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Does a Landlord Pay Council Tax? Guide for UK Property Owners

Council tax is something every household in the UK must deal with, but when it comes to rental properties, the question can become a little confusing. If you’re a landlord, you may be wondering, does a landlord pay council tax? The answer depends on a few key factors, such as the type of tenancy agreement, whether the property is furnished, and whether it is occupied or vacant.In this blog, we’ll break down the rules in simple terms so you understand when a landlord is responsible for council tax, and when it falls to the tenant.What Is Council Tax?Council tax is a local tax set by councils in England, Scotland and Wales. It helps fund essential local services like rubbish collection, schools, road maintenance and social care. The amount payable depends on the valuation band of the property, its location, and sometimes who lives in it.Every residential property is assigned a council tax band (from A to H in England), and someone must be legally responsible for paying the bill. The key question is: who is that person, the tenant or the landlord?When Tenants Are Responsible for Council TaxIn most standard rental situations, the tenant pays the council tax. This is especially true if the property is let on an assured shorthold tenancy (AST) and the tenant lives there as their main home. The tenant’s name is added to the council tax account and they receive the bill directly.Even if the landlord owns the property, they are not responsible for council tax whilst the property is occupied by a tenant on a private residential basis. It is considered the tenant’s responsibility, just like their gas, electricity or water bills.When a Landlord Must Pay Council TaxThere are certain situations where the landlord becomes liable for council tax. The most common cases include:1. The property is empty If there are no tenants in the property, whether due to a gap between tenancies or because the home is being refurbished, the landlord is responsible for paying council tax during that period. Some local councils offer discounts for empty homes, but this varies depending on the area and how long the property remains unoccupied.2. The landlord rents out the property as a house in multiple occupation (HMO) If you let the property to several unrelated tenants who each have individual tenancy agreements (such as in a student house or shared accommodation), the landlord is usually responsible for council tax. This is because the tenants do not have joint responsibility for the whole property, and the council treats the property as a single unit with the landlord as the liable person.3. The tenancy agreement includes bills If your rental contract clearly states that council tax is included in the rent, then the landlord is responsible for paying it, regardless of who lives in the property. This is common in serviced accommodation, short lets, or where the landlord chooses to offer an “all bills included” package.What Happens If No One Pays?If council tax isn’t paid, the local authority will contact whoever is listed as liable. In tenanted properties, this is usually the tenant. However, if the council cannot trace the tenant or if the property is empty, they may turn to the landlord. That’s why it’s important for landlords to keep their property records and tenancy agreements up to date, and to notify the local council about changes in occupancy.Council Tax Discounts for LandlordsSome local councils offer council tax discounts or exemptions for certain landlords. 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If you’re offering an “all bills included” package, you need to factor in the average council tax cost for the area and band.Understanding your legal responsibilities also protects you from unexpected letters or fines from the local council. It’s always a good idea to notify the council when a tenant moves in or out, and keep records of tenancy dates and agreements.How Cribs Estates Can Help Landlords with Council Tax MattersAt Cribs Estates, we work closely with landlords across London to manage every aspect of their lettings, including handling council tax responsibilities. Our team ensures that the right party is registered with the council, advises on how to minimise costs during void periods, and helps HMO landlords stay compliant with all local rules.Whether you need support with tenancy agreements, HMO management, or advice on including council tax in your rental packages, we’re here to guide you at every step. Our property management service takes the hassle out of letting, so you can focus on growing your investment.

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